Responsibilities/Authorities:

Mobilization
Mobilization (which means Due diligence, Service Transition and Solution Realisation) is the programme of activities through which a new outsourcing deal is brought into an Accenture Delivery Centre. Team member will participate in and/or lead one or more of the following work streams in a transition programme.
? Knowledge Capture: Documenting and learning existing procedures and systems.
? Knowledge Transfer: Training or facilitating training of the various centre members performing the operation.

To a lesser extent, activities also include :
? Communication: Planning, managing and delivering a programme of communication to all affected stakeholders.
? People Transfer: Supporting recruiting to staff up the deal or, in a transfer scenario, managing the transfer of staff from a client organisation into Accenture in accordance with regulations.
? Service Management: Implementing an initial Service Management Framework.
? Financial Management: Supporting establishment of the finance related organization, tools and processes.
? Technology & Work Environment: Supporting design and implementation of the appropriate work environment.
? Centre Operations Set up: Supporting the Centre and deal operational management to prepare for go-life through to the point at which service delivery is stabilised.

A Mobilization Team Member may work across all or any of the areas above, or may assume overall project management responsibility for the Mobilization programme, or to participate in ad-hoc projects focused on Transformation, Continuous Improvement and Quality.

Solution Planning
Solution Planning is the process of identifying the ‘as is’, designing the ‘to be’ and planning sound, deliverable solutions.

Generally, the Mobilization team Member will take the Solution Planning lead role for a particular deal going to China Operations DC , reporting in to the overall Solution Architect in the onshore team. The onshore deal team will do the majority of the ‘as is’ identification with some involvement from China DC, but the bulk of the local team’s work will be the planning.

Typical activities of the Mobilization Team Member will include:
? Providing deal teams with all relevant background material relating to the China BPO DC.
? Cost modelling (i.e. working out the operating costs if the deal were to be run in the Centre and helping deal teams build their overall business case).
? Process analysis – assisting deal teams to (a) understand ‘as is’ processes (b) decide the offshore scope and (c) how the onshore/offshore interfaces will work (this includes recommendations for changes to processes). This work feeds into the design of the Service Model.
? Helping deal teams incorporate the Centre (or Accenture-wide) capabilities (assets, tools) into the deal solution.
? Communication to deal teams how their deal will operate in the centre, including the areas of the Process, Performance Management, Culture, Organization, Competency, Applications, Equipment, Infrastructure, as well as Governance.
? Mastering and promoting the use of Solution Planning methodology, global best practices, models, tools and techniques.
? Keeping up to date with competitor practice.
Providing input into transition planning and estimating

Qualifications and skills:
? Project planning and management experience for at least 5 years.
? Functional expertise in a specific area, e.g. Finance, HR, Logistics, etc.
? Fluent English communication skills.

埃森哲是全球領先的管理咨詢、信息技術及外包服務機構。憑借在各個行業領域積累的豐富經驗、廣泛能力以及對全球最成功企業的深入研究，埃森哲與客戶攜手合作，幫助其成為卓越績效的企業和政府。

埃森哲在大中華地區開展業務逾20年，分布在北京、上海、大連、廣州、香港和臺北。作為績效提升專家，埃森哲始終專注于本土市場的實踐與成功，致力實現超凡的客戶價值與成果。埃森哲幫助客戶確定戰略、優化流程、集成系統、引進創新、提高整體競爭優勢，從而成就卓越績效。與此同時，我們不斷吸納優秀的本土人才，并通過各類培訓計劃不斷培養和提升本土精英。通過將埃森哲的全球領先經驗與本土智慧融合，我們努力為中國客戶帶來既先進又切實的解決方案。

詳細信息，敬請訪問埃森哲公司主頁 www.accenture.com 以及埃森哲大中華區主頁 www.accenture.cn



埃森哲中國信息技術交付中心（CDC）始建于2002年，是埃森哲全球交付網絡中舉足輕重的戰略節點，也是我們利用創新方式為客戶交付IT解決方案這一戰略模式的關鍵。該交付中心目前在大連、上海、廣州設有分支機構，主要為中國、日本等亞太地區、以及歐美等全球其他國家的客戶提供多語言軟件系統集成、軟件系統維護及服務外包、專業測試、以及基礎設施技術外包等服務。

該交付中心已通過軟件能力成熟度模型集成（CMMI）5級評估、以及人力資源能力成熟度模型（PCMM）5級評估，并獲得ISO27001和SSAE16/ISAE3402（SAS70）認證。我們在一些領先商業技術方面擁有豐富的經驗，包括JAVA、Microsoft、SAP、Oracle、Siebel、Mainframe等，為通訊、媒體與高技術、金融、醫療衛生和公共服務、制造、化工、能源等多行業領域的客戶，提供高質量的軟件技術外包服務。