職位描述
?Able to complete all Technician Responsibilities with 100% accuracy.
?Independently perform routine troubleshooting and repairs on the designated modality with a 95% success rate of diagnosing the problem while working within the escalation procedure.
?Perform routine calibrations and preventative maintenance on their designated modality and secondary modality.
?Perform installations with assistance, on designated and secondary modality.
?Work safely in confined areas, including high current/ high voltages modulators (20- 50 kV, 1500A), and use peripheral vision to gauge distances. The confined areas have potential hand/arm ‘traps.’ Depth perception is critical.
?Work safely on Elekta’s full range of products including medical devices producing high-energy ionizing radiation.
?Read, analyze, interpret and follow signal flow on blueprints, schematics, and wiring diagrams.
?Instruct customers and staff in proper use of the equipment.
?Stay current on all new products.
?Submit timely and accurately Case/work order in CLM, service reports, expense reports, TLD badges and other paper work as assigned.
?Parts inventory management both on site and in CLM.
?Provide product feedback to home office.
?Maintain all company equipment, including company computer, parts, and tools.
?Perform other related duties as assigned or requested.
?Incorporates Elekta Values into all department functions and responsibilities.
?Adhere to all Elekta directives, policies and procedures.
Requirement：
1.3-7 years of experience in customer services field
2.At least 2 years working experience in multinational company
3.Good analytical, problem-solving and technical skills to be effective
4.Major in engineering, Industrial Automation/Electrical & Power Engineering is preferred
5.Motivating, energetic and passionate
6.Highly collaborating with others & strong team spirit
7.Strong communication skills
企業(yè)介紹
About Elekta you can refer to www.elekta.com or www.elekta.cn
醫(yī)科達(dá)是跨國性醫(yī)療技術(shù)集團(tuán)，以關(guān)愛人類生命為使命，在癌癥和腦部病變治療領(lǐng)域銳意進(jìn)取并提供最為先進(jìn)的臨床治療方案。針對放射治療和放射外科，公司致力于開發(fā)尖端水平的醫(yī)療設(shè)備和治療計(jì)劃系統(tǒng)，同時為整個癌癥治療領(lǐng)域開發(fā)優(yōu)化工作流程的軟件系統(tǒng)。
醫(yī)科達(dá)創(chuàng)立于1972年，由瑞典卡羅林斯卡研究所已故的神經(jīng)外科教授Lars Leksell創(chuàng)建成立。醫(yī)科達(dá)總部設(shè)在瑞典斯德哥爾摩，并在斯德哥爾摩證交所上市（股票EKTAB）。醫(yī)科達(dá)在腫瘤學(xué)、神經(jīng)外科以及相關(guān)網(wǎng)絡(luò)軟件方面的解決方案已應(yīng)用于全球5000多家醫(yī)院，每天為超過10萬名患者提供診斷和治療服務(wù)。
今天，醫(yī)科達(dá)在全球大約有3300名員工。醫(yī)科達(dá)在中國的員工總數(shù)約500人，業(yè)務(wù)范圍涉及研發(fā)、生產(chǎn)、采購、物流、銷售、客戶支持及質(zhì)量法規(guī)等，國內(nèi)450余家醫(yī)院是我們的用戶。除北京和上海，醫(yī)科達(dá)在廣州、成都設(shè)有分支機(jī)構(gòu)。在2011年9月，醫(yī)科達(dá)在全球成功并購核通公司（Nucletron）。
醫(yī)科達(dá)推崇多元文化。我們的員工來自于不同領(lǐng)域有著不同的文化背景，因共同的使命相聚而共同創(chuàng)建了這個積極靈活的組織。我們致力于為所有員工提供機(jī)會并使他們充分發(fā)揮個人潛能以適應(yīng)全球化的環(huán)境。
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