電話銷售主管崗位職責(zé)1、帶領(lǐng)團(tuán)隊(duì)達(dá)成績效目標(biāo)。2、監(jiān)督銷售及服務(wù)（例如：售后客戶投訴處理、發(fā)貨跟進(jìn)）指標(biāo)，確保目標(biāo)達(dá)成。3、負(fù)責(zé)協(xié)調(diào)團(tuán)隊(duì)的內(nèi)外部溝通，確保運(yùn)營順暢及客戶滿意。4、與客戶保持良好關(guān)系，了解客戶需求，并提供專業(yè)的產(chǎn)品選擇及解決方案。5、為團(tuán)隊(duì)成員提供必要的技術(shù)支持和培訓(xùn)，幫助他們提升銷售技巧和產(chǎn)品知識。6、與產(chǎn)品開發(fā)、市場營銷、客戶服務(wù)等部門協(xié)作，確保銷售工作與公司目標(biāo)一致，提升客戶體驗(yàn)。7、負(fù)責(zé)監(jiān)聽銷售團(tuán)隊(duì)電話，并提供反饋，以提升銷售技能和客戶服務(wù)質(zhì)量，確保銷售流程高效執(zhí)行。 任職要求1、本科及以上學(xué)歷，工商管理、市場營銷或自動化相關(guān)專業(yè)。2、了解自動化行業(yè)和市場趨勢，熟練掌握銷售方法及策略，具備良好的銷售達(dá)成經(jīng)驗(yàn)。3、至少 2 年電話銷售或相關(guān)領(lǐng)域的管理經(jīng)驗(yàn)。4、具備SAP、CRM系統(tǒng)操作經(jīng)驗(yàn)，有HubSpot 或類似營銷自動化工具的使用經(jīng)驗(yàn)優(yōu)先。5、有較強(qiáng)的組織管理、溝通協(xié)調(diào)、時(shí)間管理能力。6、具備良好的問題解決及應(yīng)變能力。7、英語四級及以上，擁有良好的英語讀寫能力。Telesales SupervisorResponsibilities:1. Leading the team to achieve targets. 2. Monitor sales and service（For example: after-sales customer complaint handling, delivery follow-up） indicators to ensure targets are met.3. Coordinate internal and external communication (e.g., supply chain, finance department, customer service department, etc.) for their area of responsibility to ensure smooth operation and customer satisf****.4. Maintain good relationships with customers, understand their needs, and provide professional product ****ion and solutions.5. Provide necessary technical support and training to team members to help them improve their sales skills and product knowledge. 6. Collaborate with other departments such as product development, marketing, and customer service to ensure seamless integration of sales efforts with company ****ives and to enhance the customer experience. 7. Responsible for monitoring and providing feedback on sales team calls to enhance sales skills and customer service quality, ensuring efficient execution of the sales process.Profile of Candidate1. Bachelor degree or above, major in business administration, marketing or automation related majors.2. Understand the automation industry and market trends, master sales methods and strategies, and have good sales achievement experience.3. At least 2 years of management experience in telesales or related fields.4. Experience in operating SAP and CRM systems, and experience in using HubSpot or similar marketing automation tools is preferred.5. Strong organizational management, communication and coordination, and time management skills.6. Have good problem-solving and adaptability skills.7. English level 4 or above, with good English reading and writing skills.

1921年，巴魯夫成立于諾伊豪森，在全球擁有3900名員工，在工業(yè)自動化中的創(chuàng)新、質(zhì)量及跨部門經(jīng)驗(yàn)方面享有國際盛名。作為傳感器及自動化的專家，這家第四代家族經(jīng)營的公司能提供全面的產(chǎn)品系列，包括創(chuàng)新型傳感器、工業(yè)識別及網(wǎng)絡(luò)技術(shù)以及用于集成式系統(tǒng)解決方案的軟件。2022年，巴魯夫集團(tuán)的銷售額約為5.67億歐元。除了位于德國諾伊豪森的總部外，巴魯夫還在全球各地設(shè)有銷售、生產(chǎn)和研發(fā)機(jī)構(gòu)，并在61個(gè)國家設(shè)有38家分公司和代表處。這能向客戶保證產(chǎn)品在全球范圍內(nèi)的快速供應(yīng)，同時(shí)確保本地支持及服務(wù)的高標(biāo)準(zhǔn)。Balluff is a medium-sized company that has been family-run for four generations, founded in Neuhausen auf den Fildern near Stuttgart. We are a sensor and automation specialist with tradition and long-standing customer relationships. At the same time, we are an important innovation partner for our customers, continuously working to develop new and better solutions for their automation needs. With more than 40 years of experience in the Asia Pacific region, we are entrenched in the local automation business. Our dedicated team of experts is committed to providing the best possible service and solutions to our customers in the region. As a global p****, we are constantly expanding our capabilities to meet the evolving needs of our customers and to stay at the forefront of innovation in the industry. We take pride in our reputation for quality, reliability, and customer satisf****, and look forward to continuing to serve our customers for many years to come.